Learners are introduced to the role, rights and responsibilities of a SHE Representative and how these apply within retail settings. The course teaches them to conduct basic workplace inspections, recognise common retail-specific hazards, and participate meaningfully in SHE committee activities. They also learn how to report concerns, support incident prevention, and strengthen communication between employees and management—ensuring safer stores, stockrooms, and customer areas.

Formative assessment:

Various activities will be completed.

Summative assessment:

Assessment will be done at the end of the course.