Frequently Asked Questions
What happens if I do not pass an assessment?
The next step depends on the course and assessment rules. Contact NOSA for the applicable reassessment or rewrite arrangements and any associated fee.
Will NOSA remind me when training needs to be renewed?
Renewal notifications are planned as part of the new ap portal. Please confirm that this functionality is active for your account rather than relying on an automatic reminder.
Can I access my course invoices online?
The new ap portal is intended to provide invoice access. Availability depends on the portal rollout; contact NOSA if you need an invoice and cannot access it online.
Where can I access my NOSA training certificates?
NOSA’s new ap portal is intended to provide access to certificates. Until the relevant portal functionality is confirmed live, contact NOSA for assistance with your training records.
Will I receive a certificate after training?
The certificate or other outcome depends on the course and its completion requirements. Review the course information for the applicable assessment and certification details.
Are all NOSA courses QCTO accredited?
Accreditation depends on the individual course. For example, NOSA has confirmed specific QCTO Skills Programme outcomes for Introduction to SAMTRAC and SAMTRAC. Check each course page for its own accreditation details.
How do I know whether a course is accredited?
Check the accreditation or professional-body information displayed for the individual course. Recognition and credits vary between courses, so do not assume the same accreditation applies across the full catalogue.
Will I need equipment for an online course?
Requirements depend on the course and assessment method. For example, online-proctored assessments may require a camera and microphone. Check the practical information provided with your course.
Are there entry requirements for NOSA courses?
Some courses have specific prerequisites, while others are suitable for beginners. Check the entry requirements on the relevant course page before booking.
What should I check before booking a course?
Review the course description, entry requirements, assessment requirements, delivery method, dates, location and price. If anything is unclear, contact NOSA before booking.
Can I pay for NOSA courses through Fundi or Payflex?
NOSA is discussing additional payment arrangements, including Fundi and Payflex, but these have not been confirmed as available. Please contact a NOSA agent for current payment options.
Does NOSA offer payment plans?
Payment options are available. Please speak to a NOSA agent to discuss the options currently offered for your chosen course.
Where can I see course prices?
Check the individual course listing for current pricing. Prices and availability should be confirmed before completing a booking.
Can I book a course online?
The new website is designed to connect course listings with booking information from accessplanit (ap). Use the booking options shown on the course page, or contact NOSA if you need help.
How do I book a NOSA course?
Find your course in the catalogue, review the available sessions and follow the booking instructions. If you need assistance, contact NOSA.