Receive and Dispatching Freight and Handling Freight Returns
A learner will now be capable of demonstrating an integrated practical and theoretical knowledge of receipt, dispatch and returns of freight procedures, based on quality service to the customer and product care. The learner will be able to accept additional responsibility through knowledge of the whole process. Our logistics training covers competencies from level 2 to level 3, catering to diverse learning needs.
Duration
Credits
5
CPD Points
N/A
NQF Level
3
Professional Body
None
Course Summary
By the end of the course, learners can understand, explain and apply:
- the relevant legislation and international standards pertaining to storage areas and safety and security procedures and precautions concerning receipt and dispatch
- current trends in storage patterns and methodologies used
- special storage and handling conditions required based on storage and handling characteristics of freight (e.g. inherent vice)
- time management principles to maximise client satisfaction
- efficient receipt, dispatch and returns administration procedure
- optimal load limits and rates for specific transport modes
- the transport routes and conditions, together with the mode of transport and how these factors affect the status of the freight for receipt and dispatch purposes
- current trends in company inventory and stock control systems
- the need for strict compliance with customer instructions with due regard to all parties involved.
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Questions About Our Courses?
Which NEBOSH course should I choose?
That depends on your role, experience and goals. Compare the available NEBOSH courses and their entry requirements, or speak to NOSA for guidance on an appropriate starting point.
How do I find upcoming course dates?
Open the relevant course listing in the catalogue to see scheduled sessions and available booking options.
Is Introduction to SAMTRAC the same as SAMTRAC?
No. Introduction to SAMTRAC is an introductory programme, while SAMTRAC is a separate programme. They also have different QCTO Skills Programme outcomes: Introduction to SAMTRAC is NQF Level 2 with 2 credits; SAMTRAC is NQF Level 5 with 3 credits.
Do I need to complete Introduction to SAMTRAC before SAMTRAC?
Introduction to SAMTRAC is a common starting point for learners progressing to SAMTRAC. Check the current entry requirements on the SAMTRAC course page or confirm your eligibility with NOSA before booking.
What is Introduction to SAMTRAC?
Introduction to SAMTRAC provides a foundation in occupational health and safety management, including health and safety responsibilities, hazards and risk assessment. It is a starting point for learners who may wish to progress to SAMTRAC.
What is SAMTRAC?
SAMTRAC is NOSA’s occupational health and safety training programme for learners who want to develop their knowledge of safety management. Review the SAMTRAC course page for the current syllabus, entry requirements, study options and assessments.
Can I build on previous health and safety training?
Yes. NOSA offers introductory and more advanced training options. Check the entry requirements for the course you are considering and contact NOSA if you need guidance on your next step.
What training should I consider if I want to become a safety officer?
Introduction to SAMTRAC and SAMTRAC are among the NOSA training options to explore. The right route depends on the employer, the role and any relevant experience or qualification requirements; there is no single course that guarantees a safety officer position.
How do I start a career in occupational health and safety?
Start by considering the role you want and the knowledge or experience you already have. NOSA’s career guidance pages explain possible training pathways, including introductory courses and progression to SAMTRAC. Training alone does not guarantee employment.
Does NOSA offer training for people new to health and safety?
Yes. NOSA offers introductory training, including Introduction to SAMTRAC, for people developing their knowledge of occupational health and safety. The right starting point depends on your experience and goals.
Can I browse NOSA courses by subject?
Yes. The course catalogue includes training categories to help you explore courses by topic, including specialist areas such as mining, ISO, dangerous goods and logistics.
How do I find the right NOSA course?
You can search the course catalogue, browse by training category or explore the career guidance pages if you are unsure where to begin. If you need help choosing, contact NOSA to discuss your goals.
What training does NOSA offer?
NOSA offers occupational health and safety training, including SAMTRAC, NEBOSH and specialist courses in areas such as fire safety, first aid, risk management and incident investigation. Browse the course catalogue to explore available options.